How to make an Appointment
You can book your appointment in the following ways:
- Book online via our online triage system
Appointments are now made by using our new online triage system Rapid Health, please click the link above to book an appointment. If you would like to know more details please see our FAQs. - If you do not have access to the internet you can still call the surgery and one of our Patient Services Advisors will guide you through the triage form.
- For any appointments including annual reviews (e.g., Asthma, Diabetes), Cervical Screening, Child Immunisations etc. Then please call the surgery as usual and we can schedule these appointments for you.
- 020 8948 0404 during opening hours.
Appointment Information
Consultations are provided by General Practitioners and Advanced Clinical Practitioners, and are strictly by appointment only, which can be made by using our online triage system Rapid Health. We offer 15-minute appointments however patients who have a number of issues to discuss are advised to book a double appointment. The surgery is also pleased to offer telephone consultations for your convenience.
To See the Nurse
Nurse appointments can also be booked up to four weeks in advance. To enable the nurse to prepare for your appointment it is helpful if you can let a Patient Services Advisor know why you are coming in.
We understand that this won’t always be possible.
Cancellations
Methods for cancelling your appointment are:
- Online via Patient Access
Registration is required to use this service, please see our register for online Services page for further information - Via our online form
- Call Reception on 020 8948 0404
- In Person
Non-attendance for appointments is a persistent problem and increases the wait to see the doctor/nurse. If you no longer require your appointment please cancel in good time, as this will allow someone else to see a doctor/nurse that day.
Failure to attend a booked appointment on more than three occasions within one year may lead to removal of your name from the list. Please be punctual for your appointment. If you are more than 7 minutes late the doctor reserves the right to ask you to re-book.
NHS App
